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Category: UN Publications by Agency/UNICEF Publications

Gia Lai Citizen Report Card

Date added: 09/09/2016
Downloads: 3738
Gia Lai Citizen Report Card

UNICEF supported Gia Lai's Department of Planning and Investment, Department of Health of Gia Lai province in undertaking Citizen Report Card (CRC), a social audit tool, in a survey on user satisfaction with healthcare services at commune level. The objective of this survey is to improve the quality of primary healthcare for the people, especially vulnerable groups (children, the poor, ethnic minorities residing in remote and mountainous areas, etc. ), in 6 communes of 3 districts, including H'ra and A Yun communes (Mang Yang district); Krong and Dak Rong (Kbang District); Chu Rcam and Uar (Krong Pa). This study records and analyzes feedback from people who used 5 healthcare services for mothers and children at commune level, including: Antenatal care; Postpartum care; Vaccination/Immunization; Maternal and child healthcare; and health information, education and communication.

Category: UN Publications by Agency/UNDP Publications

Between Trust and Structure: Citizen Participation and Local Elections in Viet Nam

Date added: 12/08/2015
Downloads: 5153
Between Trust and Structure: Citizen Participation and Local Elections in Viet Nam

As human and economic development in Viet Nam has increased over the nearly three decades of Đổi mới (‘Renewal’), people’s expectations of governance are also changing. Viet Nam’s Constitution and political structure offer opportunities for citizens to participate in governance both directly (through in-person engagement at the local level) and indirectly (through voting for People’s Council and National Assembly delegates). These forms of participation can be summarised in the two familiar slogans of ‘People know, people discuss, people do, and people monitor’, and ‘Government of the people, by the people, and for the people’. Yet the implementation of legal rights to participation often lags behind the letter of the law. How can citizens be more actively involved in public decision making?

This research report is the result of collaboration between the international non-governmental organisation, Oxfam and the United Nations Development Programme (UNDP) to examine and analyse citizen participation in policy-making processes and political life. It forms part of a series of UNDP-commissioned studies on Viet Nam’s governance and public administration performance conceived on the basis of the wealth of data and information provided by the Viet Nam Provincial Governance and Public Administration Performance Index (PAPI). The report employs an innovative combination of quantitative and qualitative analysis to compare citizen participation at the national level with in-depth conditions in local communities.

More: Click here to download the Vietnamese version and executive summary

Category: UN Publications by Agency/UNICEF Publications

Citizen report card on the birth registration services in Lao Cai province

Date added: 11/10/2015
Downloads: 4919
Citizen report card on the birth registration services in Lao Cai province

Within the framework of the cooperation program 2012 - 2016 between Lao Cai People’s Committee and the United Nations Children’s Fund (UNICEF), the survey of people satisfaction of birth registration service in communes with tough conditions in Lao Cai province was implemented and completed in May 2015.

This report was implemented with technical assistance of specialists from Central Institute for Economic Management (CIEM) including Mr. Hoang Van Cuong (team leader) and other team members: Mr.Tran Trung Hieu, Mr. Pham Phu Minh, Ms. Be Thu Trang and Ms. Le Mai Anh.

The report was completed with close cooperation of the Department of Planning and Investment (Childfriendly Project Management Unit), Department of Labor, Invalids and Social Affairs and Department of Justice in Lao Cai. Besides, the report received the cooperation of relevant organizations in Bac Ha district, Sapa district, Si Ma Cai district and Muong Khuong and 06 communes, including: Lau Thi Ngai (Bac Ha district), Ta Phan (Sa Pa district), San Chai and Can Chau (Si Ma Cai district), La Pan Tan and Cao Son (Muong Khuong district).

The process of carrying the survey and the report out was consulted by specialists from Departments and Industries in Lao Cai (Department of Planning and Investment, Department of Justice, Department of Labor, Invalids and Social Affairs, General Statistics Office (GSO), staff from GSO and Department of Justice in 04 districts in the research area: Bac Ha district, Sa Pa district, Si Ma Cai district and Muong Khuong districts); staff and specialists of Project Management of the Central Child Friendly Project (Service of Labor, culture, society – Ministry of Planning and Investment) and other specialized staff of UNICEF Viet Nam.

UNICEF and Lao Cai Child-Friendly Project would like to express our gratitude to all organizations and individuals contributing to the report!

Citizen Report Card on Public Health Service at Commune Level - Kon Tum City

Date added: 06/15/2015
Downloads: 6268
 Citizen Report Card on Public Health Service at Commune Level - Kon Tum City

With a view to implementing the Comprehensive Program on State Administrative Reform – Period 2011-2020, Kon Tum Provincial People's Committee (PPC) has given the direction to step up on administrative reform in the province. On July 23rd, 2012, the PPC promulgated Decision 673/QD-UBND on the Plan of State Administrative Reform for Kon Tum province – period 2011-2015 whose objectives were specified as "c) Enhancing the quality and efficiency of the single window mechanism..., increasing the level of satisfaction of individuals and organizations with the services provided by state administrative bodies to 65% by 2013 and to 80% by 2015". On August 30th, 2013, the PPC issued Decision 635/QD-UBND on amending and supplementing part of the Plan of State Administrative Reform for Kon Tum province to accompany Decision 673/QD-UBND, where the former specified at Clause 1.f that "the Provincial Department of Home Affairs shall take the lead and cooperate with relevant agencies to advise and make recommendation to the PPC and the Chairperson of the PPC on commissioning an assessment of the level of satisfaction of the general public with the services provided by administrative bodies and by public service delivery units in the fields of healthcare and education"

Citizen report card on Public Health Services at Commune Level in Dien Bien Province

Date added: 07/15/2014
Downloads: 7878
Citizen report card on Public Health Services at Commune Level in Dien Bien Province

The Health Department of Dien Bien province, with financial and technical support from UNICEF, has undertaken a survey on customer satisfaction to communal public health services using Citizen Report Card (CRC) tool in 6 communes of 3 districts covering Thanh Yen and Noong Luong (Dien Bien district); Chieng So and Keo Lom (Dien Bien Dong district); Nam Ke and Quang Lam (Muong Nhe district). 

Surveying service users’ feedback and satisfaction levels of the health services provided at commune level and using CRC in Dien Bien aims at 2 specific objectives:

  • To collect feedback on service quality and user satisfaction levels with the communal health services including: (1) Antenatal care, (2) Medical check-up, (3) Vaccination, (4) Maternal and child healthcare during and after birth (5) Communication.
  • To provide specific recommendations for monitoring and evaluating the implementation of the 5-year provincial socio-economic development plan and health plan against objectives and targets as well as suggestions to improve the quality of health services at commune level.

This research collects users’ feedback and evaluates users’ satisfaction for 05 healthcare services provided by CHS (Commune Health Clinics) on 7 aspects including:

  1. Availability of the services;
  2. Accessibility to the services;
  3. Use of the services;
  4. Quality of the services;
  5. Users’ satisfaction;
  6. Problems encountered by users of the services;
  7. Recommendations for improvements.

This is a sociological survey with the participation of the people who used 5 services, using quantitative, cross and descriptive statistical method. Respondents were 300 mothers with small children (these were the users of 4 services including pregancy check-up and conselling, MCHC during and after the labor, vacinnation and communication) and 300 users of diagnostic and treatment services at CHS (including 188 mothers repeated from the first group, 34 women and 78 men).

Category: UN Publications by Agency/UNDP Publications

The Viet Nam Provincial Governance and Public Administration Performance Index PAPI 2013

Date added: 04/08/2014
Downloads: 7927
The Viet Nam Provincial Governance and Public Administration Performance Index PAPI 2013

Measuring Citizens’ Experiences

During the past five years, the Viet Nam Provincial Governance and Public Administration Performance Index (PAPI) has captured and reflected the experiences of nearly 50,000 citizens in the country. PAPI is a pioneering initiative that has become the largest time-series national governance and public administration performance monitoring tool in Viet Nam exclusively based on citizens experiences. These annual and nationwide iterations of PAPI provide ‘real-time’ data and information on the implementation of complex, yet key governance and public administration processes as Vietnamese citizens experience them.

Overall, the three years of nationwide evidence collected by PAPI displays a great deal of stability and consistency in scores annually. The remarkable consistency in dimension scores in 2013 once again provides reassurance on the robustness of data collection and reliability of the sample frame and methodology.

Category: UN Viet Nam Joint Publications/MDGs - Joint UN Publications

A Million Voices: The World We Want

Date added: 09/11/2013
Downloads: 9551
A Million Voices: The World We Want

The UN in Viet Nam has been conducting consultations to reach out to the most vulnerable groups: over 1,300 people were consulted on their vision for the future after 2015. The report “A Million Voices: The World We Want”, covering interesting voices from Viet Nam, together with the voices of more than 1 million people worldwide is the culmination of the consultation process.

Category: UN Viet Nam Joint Publications/Youth - Joint UN Publications

State of the World's Children Report 2011: Factsheet on Young People and Participation

Date added: 03/01/2011
Downloads: 13613
State of the World's Children Report 2011: Factsheet on Young People and Participation
  • Today’s young people are more formally educated, more empowered, more globally integratedand more consumer-minded than previous generations. Yet they also have a need for constructive outlets for self-expressionand participation and engagement in political, social and economic life.
  • The 2006 Family Survey indicates that although the traditional norm of respect for elders is still present in Viet Nam, families are becoming more democratic, with more dialogue between young people and their parents. This may indicate that parents are becoming more willing and capable of listening to young people. It may also be caused by the smaller size of families, within which there is a potentially greater role for each member of the family, especially in urban areas. Nonetheless, the Family Survey indicates that some children would not “dare to say directly” if they thought their parents were unfair.
Category: UN Publications by Agency/UNDP Publications

Getting to work

Date added: 03/22/2010
Downloads: 6590
Getting to work

Ian Coxhead, Diep Phan, Dinh Vu Trang Ngan and Kim N. B. Ninh

This paper addresses issues related to the mobilization and use of labour in Vietnam and its relation to urbanization processes occurring in the country. Researched and written in tandem with a companion paper entitled ‘A robust harvest: strategic choices for agricultural and rural development in Viet Nam’ by Ian Coxhead, Kim N.B. Ninh, Vu Thi Thao and Nguyen Thi Phuong Hoa, this paper compares Vietnam’s experiences with those of its regional neighbors and evaluates current and potential future policy settings to identify successful strategies and propose means by which the country’s existing wealth can be deployed to the greatest benefit of current and future generations.

Spotlight

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WORLD AIDS DAY MESSAGE 2017

1 December 2017

Michel Sidibé
Executive Director of UNAIDS
Under-Secretary-General of the United Nations

This World AIDS Day, we are highlighting the importance of the right to health and the challenges that people living with and affected by HIV face in fulfilling that right.


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Community spaces design contest for an exciting hanoi

Ha Noi, October 17/10/2017 - Aiming at improving the living environment and bringing culture and art to the community towards a better urban future, United Nations Human Settlements Programme (UN-Habitat) successfully developed the project “Promote participatory, community-based and youth-led approach in safe, greening public spaces in Hoan Kiem district toward a pro-poor, inclusive and sustainable urban development” (hereinafter called Public Spaces project) under the Block by Block program with Mojang, the makers of the videogame Minecraft.

 

Deadline for round 1: From 17/10/2017 to 04/11/2017 Extended to 9 November 2017


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Harsh punishment for child offenders doesn’t prevent further criminality

The age at which a child, can be held criminally liable is a controversial issue around the world. Within Viet Nam, this issue is currently being grappled with in the Penal Code amendments. Some argue that a "get tough on crime" approach is necessary to punish children to prevent further criminality.

However, international research shows that because of their developmental stages, labelling and treating children as criminals at an early age can have serious negative impacts on their development and successful rehabilitation.


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New Year Greetings from the United Nations Resident Coordinator a.i. in Viet Nam

 

On the occasion of New Year 2017, on behalf of the United Nations family in Viet Nam I wish to reiterate our appreciation and express our warmest wishes to our partners and friends throughout the country. We wish our partners and their families in Viet Nam peace, prosperity, good health and happiness in the coming year.

As we enter the second year of the Sustainable Development Goals era, we look forward to continuing our close cooperation for the sake of Viet Nam’s future development; one which is inclusive, equitable and sustainable, with no one left behind.

Youssouf Abdel-Jelil
United Nations Resident Coordinator a.i. in Viet Nam


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UN Secretary-General Ban Ki-moon’s message for World AIDS Day, observed on 1 December

 

Thirty-five years since the emergence of AIDS, the international community can look back with some pride.  But we must also look ahead with resolve and commitment to reach our goal of ending the AIDS epidemic by 2030.

There has been real progress in tackling the disease. More people than ever are on treatment.  Since 2010, the number of children infected through mother to child transmission has dropped by half. Fewer people die of AIDS related causes each year.  And people living with HIV are living longer lives.

The number of people with access to life-saving medicines has doubled over the past five years, now topping 18 million. With the right investments, the world can get on the fast-track to achieve our target of 30 million people on treatment by 2030.  Access to HIV medicines to prevent mother to child transmission is now available to more than 75 per cent of those in need.



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